Dear Valued Sheehy Customers,
You are all part of the Sheehy Auto Stores family and our business depends on you, our team and our community. Over the past few months, we have been filling community needs with blood drives, food pantry runs, service discounts for medical workers and more. We are excited about the gradual reopening of our local economies and businesses which provide jobs to so many people.
We have special incentives on most of our new vehicles and limited inventory, so it is a great time to buy now. However, we will continue to put your safety and the safety of our team first as we take care of your sales and service needs.
1) Safety First
We will adhere to all state and local requirements about the wearing of masks in our facilities. There are clear signs throughout our stores about masks and social distancing of 6 feet where possible
All common customer areas including our showrooms, service drives and customer lounges will be disinfected multiple times each day.
We have hand-sanitizers throughout our showrooms and service departments and at all other customer touchpoints.
We have developed remote methods to reduce “close contact” situations. Our lounges have been reconfigured to increase social distance. We are setting up outdoor seating at most of our stores for your convenience.
Vehicles are being disinfected after each test drive. All service vehicles are being disinfected upon their return to you to the greatest extent possible.
For the well-being of everyone, we are asking all team members who have been ill not return to work until they have been cleared by a medical professional and deemed to be “not contagious”.
2) Customer Convenience
More customers than ever before are taking advantage of our SheehyDirect process for off-site test drives, trade appraisals and deliveries. Please advise your sales consultant who will be happy to guide you through the SheehyDirect process on new and used vehicle sales. Our “Sheehy It’s Easy” philosophy has never been more important than it is today: take advantage of our up-front EasyPrice and EasyTrade.
For your service needs, we will have limited pick-up and delivery at most stores based on availability. We are reducing contact throughout the service process through our online payment program and express pick-up.
Our Mission Statement is “One Team building a lasting relationship with each Customer based on Trust.” We will endeavor to earn your trust today and into the future through our actions.
Sincerely,
Vince Sheehy
